Delivery


Delivery costs are calculated at the checkout.

Please note that all prices, delivery times and delivery charges will be adjusted depending on the country you would like your item shipped to.

Shipping fees in £(GBP) will be displayed at the checkout.

Cley Hill will take the greatest of care to be as accurate as possible when receiving and dispatching orders. We will dispatch the approved orders as quickly as possible. UK standard delivery can take up to 15 working days (Monday-Friday) from the time of placing the order, as each product is handcrafted, unless otherwise stated as "in stock". Delivery times outside the UK may vary depending on where the order is to be delivered. Items may sell out during the shopping session, and stock availability will be updated once you reach the checkout. We aim to dispatch all orders within 15 working working days (Monday – Friday) with the exception of peak periods where this may take longer.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Cley hill is not responsible for any delays caused by destination customs clearance processes, or courier delays due to adverse weather conditions etc. If a delivery suffers a delay or if the delivery cannot be dispatched due to the goods not being in stock or other reasons, the customer will be informed about this as quickly as possible or at the latest 10 days after the order was placed. In this case, the customer will be given the option and has the right to terminate the agreement, free of charge. In the case of termination in accordance with this paragraph, Cley Hill will refund the customer with the sum paid as quickly as possible, though at the latest within 30 days after the termination. The place of delivery is deemed to be the address that the customer makes known to Cley Hill at the time of registering personal details and placing the order.

Delivery Charges:

UK Standard Delivery

Free

International Delivery

Price on request